I got very good service, a very good speed, and you can safeguarded a great mortgage

I got very good service, a very good speed, and you can safeguarded a great mortgage

“I have been an associate for a long time and you can has just refinanced my personal home loan which have DOCFCU. There were one or two ladies in the borrowed funds department you to definitely made me enormously and kept me personally up to date every step of one’s way. There are certain difficult points in the process (that was questioned) and i also had some technical trouble, on my stop, from inside the distribution some of the requisite documents. Cecilia took committed to visit far beyond to greatly help me having the individuals activities. Each other women (Cecilia and Cindy) are perfect possessions to your business. Its determination and you will customer care is excellent, and i also wouldn’t think twice to fool around with DOCFCU to own my future monetary requires.”

“I want to complement Octavia. I simply refinanced on the a different sort of loan and since I experienced a couple additional loans – a mortgage and a HELOC – having DOCFCU it absolutely was sometime tricky working out new logistics towards the the fresh bank occasionally. Octavia are usually timely, knowledgeable, and obvious in response, when you are existence professional and you can courteous regarding sometimes seeking to techniques. I thoroughly enjoyed dealing with the woman. I enjoy coming even more team which have DOCFCU and remain a happy user.”

“I entitled DOCFCU trying to get information about that loan. When Denzel responded the phone, I understood however listen without rushing myself off the cellular telephone. He had a determination to help. We said the nature out-of my personal label. Denzel said however look and have straight back with me. They took below an hour or so for your to have an enthusiastic answer. He had the actual document i therefore desperately required. My husband and i are very thankful for him!! He is elite, extremely experienced and type.”

“A good customer service of the DOCFCU class affiliate! I was in the process of to get another type of automobile and you may got indispensable recommendations by the Jasmine, Member Service Associate, on which would-be expected from me personally. She try most diligent and you may professional. She gave me this lady lead guidance however if I got more inquiries. DOCFCU is extremely fortunate for Jasmine to their class.”

Tamica was very helpful, gave me some good recommendations, and addressed the loan inside the a quick and you will productive styles, maybe not my usual experience with finance companies and you can money


“I had only extremely professional services out-of Tamica, the mortgage Officer who addressed my personal situation. Therefore, thanks and you will Tamica quite definitely. I will be bound to share with which tale to my family relations and household members.”

“Home is Right here – Thank-you Department away from Commerce FCU! I didn’t did so it versus you, and in addition we couldn’t feel happy! Thanks for your assistance, diligence, and you will work with making out house become our house.”

She called united states about a great forged make sure that try cashed away from our very own membership and you can on time solved the problem

“We would like to share with you the adore to the recommendations we received last week out-of Lisa Meters. We wished to commend the girl sophisticated commitment to great customer care.”

“I’m therefore thankful in order to Carina and Octavia, and so impressed by the connection and you will reliability. They proactively hit out to help me to find out an answer to help rating my personal HELOC profit time for you pay for the task you to definitely must be done in the house so you can be ready for me to move into. Thanks a lot, Evan, getting best particularly a beneficial people!”

“We ran to your Silver Springtime department to own my personal financial means and DeVonna in addition to cluster gave me a support service feel We could’ve ever before asked for. I wish to give thanks to the latest Part Movie director, Arlene, for her a great management. I’ve shared my wonderful enjoy with quite a few family and friends, promising them to think joining the subsequent class. “